How do I recover or change my Miradi account information?

• I forgot my username or password
• I need to change my username, email address, or other information for my account

I forgot my username or password

Navigate to Login in the upper right of the Miradi window.

Try logging in with your email address. If that does not work, select the SIGN IN WITH KEYSTONE button.

Select "Forgot Password" or "Forgot Username" and follow the steps to recover your information.

I need to change my username, email address or organization associated with my Miradi account

To change the information associated with your Miradi account, use this link to log in to Keystone, the identify manager Miradi uses to manage account information. Enter your current Miradi account information or select Forgot Username or Forgot Password if needed.

Once logged into Keystone, select My Profile in the upper right,

then select Edit.

Update your username, email address or organization and click Save.

After you have saved your information, log in to Miradi to see your updated account information. You should have access to all the same Miradi projects and programs.